TechHelp Ottawa

We use the best equipment available to ensure the best quality possible. We caution, however, that most video camera tapes are analogue, producing only a low resolution picture at a 4 X 3 aspect ratio (like with older TVs).

Moreover, the picture quality of video camera tapes is notoriously poor! Quality is adversely affected by tape deterioration, slow recording speed, less than ideal shooting conditions, over and under exposure, tracking problems, dizzying camera movements, etc. The DVD reproduces exactly these imperfections.

Yes, we can edit your video camera tape content, but additional fees will apply. Please ask us in advance about editing your video tape content.

We use only the best equipment such as a state-of-the art high definition Canon Vixia HV30 Digital Camcorder, Sony Hi8 Camcorder, Mac computers and advanced movie editing software.

Upon request, the surface of each DVD is professionally imprinted with a custom-made label using an inkjet printing technique. Each DVD is packaged in a paper sleeve for protection.

IT IS VERY IMPORTANT that tapes are accurately labelled and organized. This helps us to properly label the resulting DVDs.

To make things easier for us, and to ensure that your DVD or video files contain the exact content desired, please fast forward each video camera tape to the point where content ends. When we receive your tape, we will set the counter to 000, rewind the tape to the beginning, and then record the tape until it reaches that 000 point again. Otherwise, we will have no idea of the length of your tapes.

It is very helpful when you can indicate to us the length of each tape. This can save you money, as two short tapes (one hour or less each) can be put onto one DVD. Otherwise, each video camera tape is transferred to its own DVD, regardless of length (up to two hours).