About TechHelp Ottawa

Let Experience Give You Peace Of Mind

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TechHelp Ottawa is a small multi-service business located in Ottawa, Ontario, Canada. We have been in operation for over 16 years. With plenty of experience behind us, we take pride in converting old analogue media such as vinyl records and audio and video tapes to digital formats using the latest state-of-the art software and equipment.


TechHelp Ottawa does business throughout Canada

At TechHelp Ottawa, we process mail orders from throughout Canada. In addition to our clients in the National Capital region, we have completed orders from Okanagan BC; Cowichan Lake, BC; Edmonton, AB; Regina, SK, Winnipeg, MB; Dauphin, MB, Thompson, MB; Thunder Bay, ON; Kingston, ON; Smiths Falls, ON; Perth, ON; Rideau Ferry, ON; St. Catherine’s, ON; Sarnia, ON; St. John’s, NL; Montreal, PQ; Cabri, SK; Peel, NB; etc.

The driving force behind TechHelp Ottawa is a retired educator who was a classroom teacher, and later, a Central Instructional Technology Coach with the National Capital's largest public school board.
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Stuart holds B.of S.Sc. and B.of Ed. degrees and has earned a Specialist degree in Special Education.

As well, Stuart holds an “Apple Authorized Training Certificate of Achievement,” and in July of 2012 he applied to Apple® Inc. and was offered a position at an Ottawa area Apple Store. Stuart also holds a Level II Certificate in SMARTboard™ training.

Stuart is a dedicated volunteer with Connected Canadians, an Ottawa-based non-profit that provides digital literacy services to seniors across Canada. In 2023, he was presented with a "Volunteer Service Award for Exceptional Achievement." In 2024, Stuart was the recipient of the "Lifetime Achievement Award."

Stuart also volunteers as Captain and First Mate with the charitable organization, Catch A Smile / Friends in Sportfishing, that offers free boating and fishing experiences for groups of seniors as well as people with special needs.

Besides his education and technology experience, Stuart has worked as a newspaper and radio reporter, a radio producer, a "gaffer" on commercial film shoots, and as a political staffer for several years on Parliament Hill. He is originally from Northern Manitoba.

In whatever spare time he has, Stuart enjoys boating, camping, reading up on technology matters, and listening to his extensive music collection—not necessarily in that order and sometimes all at the same time.


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OTTAWA PHONE
343-887-8715

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A Sampling of our Clients

Our government clients include: Central Band of the Canadian Armed Forces; Judicial Affairs Canada; Archaeology and History Branch / Indigenous Affairs and Cultural Heritage Directorate, Parks Canada Agency; Diefenbunker: Canada's Cold War Museum;

Our corporate clients include: Canadian Federation of Nurses Unions; Canadian Union of Public Employees (CUPE); Canadian Union of Postal Workers (CUPW); Canadian Wheelchair Sports Association (CWSA): Ottawa Hospital Research Institute; Dept. of Biological Sciences, University of New Brunswick; Alumni Engagement and Community Partnerships, University of Ottawa; Collection Development, Jean-Léon Allie Library, Saint Paul University; Wabano Centre; Ottawa Children's Choir; Lee Valley Tools; Eclipse Plus; Embassy of the Federal Republic of Germany; Ishaka Cultural Group; Recording Artist, Producer & Former Stampeders Manager Mel Shaw; Sweet Grass Records; Lutheran Church Eastern Synod; Rideau Ferry Harbour Marina; Henike Contracting, Inc.; Futures Food Products; Northern Laundry; Retired Teachers of Ontario (RTOERO); Education Retirees Association of Ottawa (ERAO);

We provide volunteer services to:
The Ayalik Fund; Heritage North Museum, and Enviro Lac Gauvreau; .

> See samples of the websites we've created

Volunteer Work

In 2015 and again in 2025, TechHelp Ottawa donated time and expertise to redesigning and rebuilding the not-for-profit Heritage North Museum website in Thompson, Manitoba. TechHelp continues to maintain this website at no charge.

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In 2025, the owner of TechHelp Ottawa joined as First Mate with the charitable organization, Catch A Smile / Friends in Sportfishing, that offers free boating and fishing experiences on the Rideau Canal for groups of seniors as well as people with special needs.

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Since the spring of 2020, Stuart Fraser has volunteered with Connected Canadians, an Ottawa-based non-profit organization that assists senior citizens throughout Canada with their technology needs at no charge.

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In 2018, TechHelp Ottawa donated time and expertise to redesigning and rebuilding the website for the not-for-profit Ayalik Fund, a Canadian charity focused on helping Inuit youth from Nunavut to build self-confidence and self-esteem through outdoor adventure. TechHelp continues to maintain this website at no charge.

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TechHelp Ottawa donated time and expertise to redesigning and rebuilding the website for Enviro Lac Gauvreau, a not-for-profit environmental advocacy organization located near Wakefield, QC. TechHelp continues to maintain this website at no charge.

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For five years, the owner of TechHelp Ottawa volunteered with District 27 of the Retired Teaches of Ontario as co-editor and design artist for their corporate magazine, Horizons 27, and designed their logos, recruitment brochures, and other publications. Until recently, TechHelp designed and maintained the RTOERO District 27 website.

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"During the 2008 Government of Canada charitable campaign, a number of fund-raising efforts were made in our Department. Although each one was as innovative as the other, one particular project stood out in our sector: the production of a calendar with photos of management members, which was very successful and generated a tidy sum. This project would not have been possible without the invaluable volunteer contribution of TechHelp Ottawa. Because we did not have a production budget, they graciously designed a custom layout and produced a beautiful calendar in record time and at no charge, and for this we are very grateful. Thank you!"
Nicole L., Federal Civil Service

Orders From Across Canada

At TechHelp Ottawa, we process mail orders from throughout Canada. In addition to our clients in the National Capital region, we have completed orders from Okanagan BC; Cowichan Lake, BC; Edmonton, AB; Regina, SK, Cabri, SK; Winnipeg, MB; Dauphin, MB, Thompson, MB; Kingston, ON; Smiths Falls, ON; Perth, ON; Rideau Ferry, ON; St. Catherine’s, ON; Sarnia, ON; Montreal, PQ; Peel, NB; Florenceville-Bristol, NB; Lunenburg, NS; St. John’s, NL; etc
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